Privacy Policy

Last updated: August 22, 2026

1. Introduction

Team Abarca ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including when you contact us through our website at team-abarca.com or opt in to receive text messages from us.

2. Information We Collect

When you use our website or submit a form, we may collect:

  • Contact information such as your name, phone number, and email address
  • Property or service-related details you provide (e.g., address for a home valuation request)
  • Communication preferences and consent records
  • Information automatically collected through cookies and similar technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you requested
  • Send appointment confirmations, reminders, and account-related updates
  • Send promotional offers and updates, where you have opted in
  • Improve our website and services
  • Comply with legal and regulatory obligations

4. SMS/Text Message Communications

If you provide your phone number and opt in through our website form, Team Abarca may send you text messages related to appointment confirmations/reminders and, where separately opted in, promotional offers and updates.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe at any time.
  • Reply HELP for assistance, or contact us at [email protected] or (602) 446-5827.
  • Consent to receive SMS messages is not a condition of purchasing any service.
  • We do not sell or share your SMS opt-in data or consent records with third parties for their marketing purposes.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to understand site usage and improve your experience. You can control cookies through your browser settings; disabling cookies may affect certain website features.

6. Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as our CRM and communications platform), or when required by law. SMS opt-in consent and mobile phone numbers are never shared with third parties for marketing or promotional purposes.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. SMS consent records are retained for a minimum of four (4) years in accordance with TCPA recordkeeping standards.

8. Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw SMS consent at any time by replying STOP. To exercise these rights, contact us using the information in Section 12.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

This Privacy Policy works together with our Terms & Conditions. Please review both documents.